Housing privacy notice

How Housing uses and shares your data.

This departmental privacy notice should be read in conjunction with the Council's corporate privacy notice.

Using your data

  • Statutory requirements e.g. reporting to Government
  • Service delivery
  • Service improvement and planning
  • Regulatory, licensing and enforcement functions
  • Prevention and detection of crime
  • Financial transactions
  • Research including consultations
  • Equality monitoring

Why we are allowed to use your data

Legal obligation or public task under various UK laws including but not limited to:

  • The Housing Acts 1988, 1996, 2002, 2004
  • The Homelessness Reduction Act 2017
  • The Landlord and Tenant Act 1987
  • The Localism Act 2011
  • Public Space Protection Order (Anti-Social Behaviour, Crime and Policing Act 2014)
  • The Protection from Eviction Act 1977
  • The Equality Act 2010
  • The Digital Economy Act 2017
  • Freedom of information Act 2000
  • Environmental Regulation 2004
  • Data Protection Act 2018
  • UK General Data Protection Regulation 2016/679

Obtaining and sharing your data with others

We collect your personal data from you, or from others (e.g. council staff in other departments or external organisations or individuals) who inform us of matters relevant to this service area.

We can share your data with:

  • National Regulators e.g. Information Commissioner’s Office, Ombudsman, Investigatory Powers Commissioner
  • Judicial Agencies e.g. Courts
  • Police
  • Health Agencies
  • Education Providers
  • Other Local Authorities
  • Immigration Service
  • Government Departments e.g. HMRC, DWP, MHCLG
  • Safeguarding Boards
  • Contractors/partners providing e.g. housing services (e.g. plumbing, electricians, gas operatives etc.) and IT services
  • Sub contractors providing services on behalf of our contractors or their partners
  • Elected Members & MPs (as your representative)
  • Funding Bodies
  • Credit Reference Agencies
  • Other Council departments including shared services

Using your data to make automated decisions

We do not use your data to make automated decisions.

Data sent to countries outside of the EEA

Generally, the Council will not process your personal data outside of the UK or the EEA. In exceptions where we do, we will ensure equivalent data protection controls are in place.

Further information

To see what data is collected and how to exercise your rights to your data, please read our corporate privacy notice.

Up to Departmental privacy notices

Updated: 21/11/2023