Services over Easter

Customer Centre

Council offices will be closed on Friday 18 April 2025 and Monday 21 April 2025.

Don't forget you can report, apply or pay online.

Outside of our normal opening hours you can contact us in an emergency by calling 020 8871 8999.

There will be no changes to waste and recycling collections over Easter. Find out more about how to put your rubbish and recycling out.

Smugglers Way household waste and recycling centre will be open as normal over Easter.

Find out about changes to library opening times over Easter:

Find out about changes to opening times of sports facilities.

Opening times for leisure centres:

Opening hours for Registration Services.

An on-call service is available on 18 April, 19 April, 20 April and 21 April between 9am and 11am.

This service is for the issue of burial certificates required for a funeral that is to take place within 24 hours.

The on-call registrar will issue the burial certificate if:

You can provide confirmation that the burial is to take place within 24 hours
We have received a correctly completed medical certificate of cause of death from the Medical Examiner or Coroner
You are qualified to register the death

Council switchboard emergency line: 020 8871 6000.

Find out about Community Spaces that are open for all residents.

Find out about children's centres that are open.

Our pages covering domestic abuse and urgent mental health help are here to support you.

Updated: 02/04/2025