How to challenge a Penalty Charge Notice (PCN)
Parking contraventions
Notice to Owner
If you have received a PCN for a parking contravention, a formal representation can only be made upon receipt of a Notice to Owner (NTO).
A NTO will be issued to the keeper of the vehicle 28 days after the issue of the PCN, if it remains unpaid (except where the vehicle has been removed, when you will be given a representation form at the car pound).
The Driver and Vehicle Licensing Agency would normally provide us with the keeper's details. However, we have a legal right to send a NTO to the person we believe to be the keeper at the time of the contravention.
Make a formal representation
When you receive the NTO, you can make a formal representation against the PCN within 28 days on one of the following grounds:
- A - The contravention did not occur
- B - I was not the owner of the vehicle on the date when the contravention occurred
- C - The vehicle had been taken without my consent
- D - We are a hire firm, the vehicle was on hire at the material time and the hirer accepted liability in writing for any Penalty Charge Notice issued to the vehicle while it was on hire
- E - The Penalty Charge exceeded the amount applicable in the circumstances of the case
- F - There has been procedural impropriety on the part of the Enforcement Authority
- G - The order, which is alleged to have been contravened, was invalid
- H - The Civil Enforcement Officer was not prevented by some person from serving the Penalty Charge Notice by fixing it to the vehicle or giving it to the owner or the person in charge of the vehicle
- I - That the Penalty Charge has already been paid in full, or has been paid at the reduced amount within the specified period
- J - Other