Replacement communal door keys and fobs for council tenants

You can get a replacement or extra key or fob for the entrance to your block from your area team. There is a cost for these which depends on the type of key or fob you require. You will also need to pay an admin fee.

You can get these from:

Central, Eastern and Southern Area Team: 
Housing Customer Centre 
90 Putney Bridge Road 
London 
SW18 1HR

Opening times: Monday to Friday, 9am to 4.30pm

Western Area Team: 
Roehampton Parish Hall
Alton Road 
London 
SW15 4LG

Opening times: Monday to Friday, 9am to 4.30pm

You will need to provide

You will be asked for:

  • Identification – a passport or driving licence
  • Proof of residence – for example a recent utilities/Council Tax bill with your name and address shown
  • If you are a private tenant – your Tenancy Agreement

Cash payments

Please note that we no longer accept cash payments at Housing Customer Centre, 90 Putney Bridge Road.