Report a change of circumstances since your housing application

If your housing circumstances have changed since your housing register or homelessness application, you should tell us straight away.

What you should tell us about

You should tell us if:

• You have a baby
• You have moved house
• You have a new partner or family member that has joined your household
• Your income and/or savings have altered
• You have medical information you need us to assess
• You have new contact details

This information may affect our assessment of your application. For example:

• The number of points your housing application receives
• Your band
• The size or type of accommodation offered to you

How to tell us

You can report a change of circumstances to us following a housing register application or a homelessness application.

Housing register

If you have made a housing register application and your circumstances have changed since your last contact, you should tell your allocated Housing Assessment Officer or email housingregisterapplications@wandsworth.gov.uk.

Homeless applications

If you have made a homelessness application and your circumstances have changed since your last contact, you should tell your allocated caseworker or email homelessprevention@wandsworth.gov.uk.

Documents you need to provide

You will be required to provide certain documents depending on the changes in your circumstances.

If you have supporting evidence but cannot attach it to your email, your caseworker will contact you to book an appointment to submit the information in person.

Adding a child to a housing application

If you are adding a child to a housing application, you need to provide:

• The child's full birth certificate (showing the parent(s) names)
• Evidence of all child-related benefits
• DWP letters confirming receipt of Child Benefit
• Screenshots from your Universal Credit online journal showing receipt of the child element

Adding an adult to an application

If you are a Wandsworth Council tenant and you wish to add an adult household member who currently lives with you, you must first notify your area housing team. After their records have been updated, you should report a change of circumstances to us.

Change of address

If your address has changed, you will need to provide:

• A tenancy agreement
• A recent bank statement or utility bill showing your name and address

Pregnancy

If you are telling us that you are pregnant, you should provide:

• Hospital scan letter
• MATB1 form

Working 24 hours or more per week

If you are working 24 hours or more per week, you must provide evidence such as:

• Payslips
• A letter of employment
• An employment contract
• Business accounts
• Self-employment tax returns

What happens next

Your allocated Housing Register Officer will assess your change of circumstances against our Housing Allocation Scheme.

In some cases you may be asked to submit a new housing register application.

You will be advised in writing if there has been any change to your assessed housing needs.