Report a change of circumstances since your housing application

If your housing circumstances have changed, you should tell us straight away.

This information may affect our assessment of your application, for example the number of points your housing application receives, your band, or the size or type of accommodation offered to you.

Examples can include:

• You have a baby 
• You have moved house
• You have a new partner or family member that has joined your household
• Your income and/or savings have altered
• You have medical information you need us to assess
• You have new contact details

Housing register - how to tell us

If you have made a housing register application and your circumstances have changed since your last contact, you should update your allocated Housing Assessment Officer or email housingregisterapplications@wandsworth.gov.uk.

Homeless applications - how to tell us

If you have made a homelessness application and your circumstances have changed since your last contact, you should update your allocated caseworker or email homelessprevention@wandsworth.gov.uk.

What you should tell us

When making a housing register application or homelessness application, you should include the following:

• Reference number (found at the top of the decision letter)
• Name
• Date of birth
• Current address
• Contact telephone number/email
• Details of change of circumstances (e.g. someone has left the household/household member pregnant/change of address/new medical requirements)
• Supporting documents

If you have supporting evidence but cannot attach them to your email, your caseworker will contact you to book an appointment at the housing reception to submit them in person.

What happens next?

Your allocated caseworker will assess your change of circumstances against our Housing Allocation Scheme.

Please note that in some cases you may be requested to complete a new online housing application form.

You will be advised in writing if there has been any change to your assessed housing needs.