Terms and disclaimer

However, the Council shall in no circumstances be liable for any loss of any kind whatsoever in consequence of the use of contents of this site.

This page (and the documents referred to within it) sets out the terms of use for the entire Wandsworth Council website and sites which form part of the Council's internet offering and which are branded as Wandsworth Council (including those parts of the site managed and hosted by other organisations, any sites which are branded with the Council's Corporate logo or are branded as the Council's site (including co-branded sites). Please read these terms carefully before you start to use the site.  By using the site, you are agreeing that you accept these terms of use and will comply with them.  If you do not agree to these terms of use, please stop using the site.

Within these terms, Wandsworth Council is referred to as "the Council" or "we/us".

View our privacy notice

Liability

To the extent permitted by law, the Council shall in no circumstances be liable for any loss of any kind whatsoever as a result of the use of contents of this site. Nothing in these terms shall affect the Council's liability for:

• Death or personal injury arising from its negligence
• Fraudulent misrepresentation; or
• Any other liability which cannot be excluded or limited under English law

Access

The Council may withdraw, amend or restrict the service provided on this site without notice, and will not be liable if for any reason the site or any part of it is unavailable to you at any time.

Content

The Council aims to keep the information on this website accurate and up-to-date but the information on this site is provided without any guarantees, conditions or warranties as to its accuracy.
Any information provided about third parties is provided for information purposes only and is not an endorsement of the services and service providers mentioned.

You are prohibited from posting or transmitting to or from the website any material:

(a) That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

(b) For which you have not obtained all necessary licences and/or approvals; or

(c) Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

(d) Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

Intellectual property

Intellectual property rights arising from this site and its contents belong to the Council or its licensors. Use of the contents is limited to private and non-commercial use purposes only and may not be further exploited without prior written permission of the Council.

You are not permitted to reproduce or store any part of the website or materials on the website on any other website or public or private electronic retrieval system or services without our consent.

Links

Wandsworth Council takes a proactive approach to developing links to other sites.  Links are provided solely for your convenience. In selecting sites to link to we look at:

• Relevance - is there an obvious connection to the information on our site?
• Currency - is the site regularly updated? 
• Content - does the site have generally adequate and useful content? 
• Suitability - is the site responsibly managed?

Any web sites to which we link through this site are independent of this site. It is our policy to obtain permission to link to other websites. The Council has no control over linked websites, is not responsible for the accuracy of material on the websites and does not necessarily endorse the views expressed within them. We cannot guarantee that links to external websites will work all of the time and accept no liability in respect of your use or inability to use them or any of the content of such websites.

Downloadable material

The Council endeavours to carefully check all our downloadable material for viruses before being uploaded onto the site, however we recommend that, as an extra precaution you run your own virus check on each document you download before saving it to your disk or hard drive as the Council does not warrant that material is virus free.

You are permitted to print and download extracts from our website for your own personal use provided that you do not modify any of the material in any way and such that the Council's copyright is protected.  You are not permitted to use the material in any other way or for any other purpose.

Privacy

Wandsworth Borough Council holds personal information (data) captured about individuals who:

• Access the Council website (or other sites included in the Council's internet offering as set out above)
• Where you have voluntarily chosen to give us your personal details via a form on the Council's website or via email
• Where you have voluntarily chosen to give us information on behalf of another person via a form on the Council's website or via email
• Or when enquiring about or applying for any of our services via the website, for yourself or on behalf of another person

Wandsworth Council uses Google Analytics provided by Google on its website to measure and analyse visitor information, and to help the Council understand how visitors use the Council's website. This includes the collection of IP (internet protocol) addresses, personal data such as your name, email address and billing information, or any other information that identifies you. The Council may use the information gained to improve its online services to its visitors but it is not used to identify individuals.  Read an overview of the Google's Privacy Policy.

You can access our homepage and browse most of the public site without first logging on using a unique personal login. You may however choose to register with the site in order to access online services. Registered users may be contacted with regard to additional services that may be available.

Where you choose to give us information on behalf of another person, you must seek the consent of that person, prior to you sharing their information with us. Information about you or information on another person that you share with us is processed in accordance with our Privacy Notice which can be found here.  By using our site, you consent and shall ensure that any person you provide us with details of, consents to such data processing in accordance with our Privacy Notice and warrant that all data provided by you is accurate.

Cookies

We use cookies on certain sections of the website. These are used to help us see which parts of our website are the most useful to customers. We use the information to make the site easier for you to use.

Read about how we use cookies and the cookies we use.

Confidentiality and security

Where we ask for personal data the secure transmission conforms to Microsoft's 128kb encryption. The Council also has a Verisign certificate to establish the authenticity of the site.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• Unauthorised access
• Improper use or disclosure
• Unauthorised modification
• Unlawful destruction or accidental loss

All our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

Ordnance Survey mapping

This website uses Ordnance Survey mapping, which is provided by Wandsworth Borough Council under licence from the Ordnance Survey (Number 100019270), in order to fulfil its public function to make available council held public domain information. If you wish to license Ordnance Survey mapping or map data for your own use you should contact Ordnance Survey. The use of the mapping is limited to an allowance to view and download it onto your system for private and non-commercial purposes only. The mapping may not be further sub-licensed, sold, demonstrated, lent, or otherwise transferred or exploited without prior written permission of Ordnance Survey.

The maps are reproduced from the Ordnance Survey mapping with the permission of Ordnance Survey on behalf of the Controller of Her Majesty's Stationery Office © Crown copyright. Unauthorised reproduction infringes Crown copyright and may lead to prosecution or civil proceedings.

Address information

This website uses information from the Local Land and Property Gazetteer to help you find addresses. The gazetteer is maintained by Wandsworth Borough Council who, together with the Local Government Information House and Royal Mail, own the copyright.

You may take a single screen print of the results of an address search for your own use but you must not change the address information or combine it with other information. You may not re-use address information from the Local Land and Property Gazetteer for any commercial or business purpose nor may you supply it to a third party who may attempt to use it in contravention of these terms and conditions.

Applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.